Problem after running update to B3 v2.3

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philgaskin
Posts: 51
Joined: 12 Oct 2010, 12:18
Location: United Kingdom

Problem after running update to B3 v2.3

Post by philgaskin » 12 Aug 2011, 15:53

Last night I click on the update button on my B3 (from the admin webpage) and was surprised to see quite a major upgrade download and install. Everying downloaded and installed but the "verifying post upgrade system integrity" will not complete. I left it several hours and it caused my B3 to lock-up.
After a reboot I noticed that the admin webpage showed that the upgrade was successful:
bubba 2.3.0.2
bubba-album 2.3
bubba-backend 2.3.0.1
bubba-frontend 2.3.0.2
bubba3-kernel 2.6.38-1
filetransferdaemon 0.50.26
squeezecenter 7.5.4.dfsg1-2

However if I run the software update again (even after the reboot) it downloads a few initial files and then goes back into the "verifying post upgrade system integrity" at 0% forever.
During the "verifying post upgrade system integrity" loop, it does periodically say, "Was unable to connect to server; This is probably due to temporary shutdown of the webserver during upgrade. Please be patient. Will retry."I read some historical posts which inferred that the B3 interface versions may not actually reflect the current versions if there was a problem.
How can I ascertain if the update was successful and how will I be able to upgrade in the future if I cannot get past this "verifying post upgrade system integrity" message.

philgaskin
Posts: 51
Joined: 12 Oct 2010, 12:18
Location: United Kingdom

Re: Problem after running update to B3 v2.3

Post by philgaskin » 12 Aug 2011, 16:02

Just looked in my syslog and found this if it helps?
Aug 12 20:39:02 B3 php5-cgi: {"done":0,"statusMessage":"Upgrade: Updating sources - Retrieving file 1 of 6\n","progress":"0.00","logs":{}}
Aug 12 20:39:03 B3 php5-cgi: {"done":0,"statusMessage":"Upgrade: Updating sources - Retrieving file 1 of 6\n","progress":"0.00","logs":{}}
Aug 12 20:39:04 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:05 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:06 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:07 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:08 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:09 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:10 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:11 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:12 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:14 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:15 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:16 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:17 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:18 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:19 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:20 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:21 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:22 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:23 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:24 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:25 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:27 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:28 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:29 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:30 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:31 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:32 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:33 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:34 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:35 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:36 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:37 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:38 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:40 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:41 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:42 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:43 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:44 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:45 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:46 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:47 B3 php5-cgi: {"done":0,"statusMessage":"Verifying post upgrade system integrity.","progress":"0.00","error":1,"logs":{}}
Aug 12 20:39:48 B3 Bubba: :Hotfix[4526]: 0, Timeout: Bubba::Hotfix server terminating

Ubi
Posts: 1547
Joined: 17 Jul 2007, 09:01

Re: Problem after running update to B3 v2.3

Post by Ubi » 12 Aug 2011, 16:04

Are you able to SSH into the box and run

Code: Select all

apt-get update
apt-get upgrade
?
This is generally the first step that people use when a web-upgrade borks

philgaskin
Posts: 51
Joined: 12 Oct 2010, 12:18
Location: United Kingdom

Re: Problem after running update to B3 v2.3

Post by philgaskin » 12 Aug 2011, 17:17

Ubi,
Thanks for the info. I am relatively new to Linux; however I did SSH in and issued the apt-get update command as root.
I got the following:
Hit http://b3.update.excito.org elvin Release.gpg
Ign http://b3.update.excito.org/ elvin/main Translation-en
Ign http://b3.update.excito.org/ elvin/main Translation-en_GB
Hit http://b3.update.excito.org upstream_squeeze Release.gpg
Ign http://b3.update.excito.org/ upstream_squeeze/main Translation-en
Ign http://b3.update.excito.org/ upstream_squeeze/main Translation-en_GB
Hit http://b3.update.excito.org elvin Release
Hit http://ftp.se.debian.org squeeze Release.gpg
Ign http://ftp.se.debian.org/debian/ squeeze/main Translation-en
Hit http://b3.update.excito.org upstream_squeeze Release
Ign http://ftp.se.debian.org/debian/ squeeze/main Translation-en_GB
Hit http://ftp.se.debian.org squeeze Release
Ign http://b3.update.excito.org elvin/main armel Packages
Ign http://b3.update.excito.org upstream_squeeze/main armel Packages
Ign http://ftp.se.debian.org squeeze/main armel Packages
Hit http://b3.update.excito.org elvin/main armel Packages
Hit http://ftp.se.debian.org squeeze/main armel Packages
Hit http://b3.update.excito.org upstream_squeeze/main armel Packages
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
I'm not too sure what the do with the dpkg --configure -a response?

pcrene
Posts: 305
Joined: 17 May 2008, 15:49

Re: Problem after running update to B3 v2.3

Post by pcrene » 12 Aug 2011, 17:23

Hello

Use that command:
dpkg --configure -a: , and then the apt-get update. Apt-get upgrade again.

Your on the right way.

Mine runs stable for 13 days now.

Rene
B3 1T + B-Stor 2T, B2 1T as backup
40 users active....
Opensat4all.Com

philgaskin
Posts: 51
Joined: 12 Oct 2010, 12:18
Location: United Kingdom

Re: Problem after running update to B3 v2.3

Post by philgaskin » 12 Aug 2011, 17:42

Rene,

Thank you for your help. That did the trick and everything is now OK.

Phil.

Joric17
Posts: 13
Joined: 05 Nov 2010, 16:16

Re: Problem after running update to B3 v2.3

Post by Joric17 » 13 Aug 2011, 05:19

Hi Phil,

Last week I had exactly the same "verifying post upgrade system integrity" loop problem after the web upgrade. Because everything works OK after a reboot i did not try to run the web upgrade again, until I saw your message here on the board and yes, stil the same problem for me.
I was happy to see that the trick of Rene also worked for me, but i still wonder wat the exactly reason is for this failure.

Eric

Joric17
Posts: 13
Joined: 05 Nov 2010, 16:16

Re: Problem after running update to B3 v2.3

Post by Joric17 » 15 Aug 2011, 09:06

It seems that there is still a problem with the update.
This is wat i find in the syslog after each webserver update until I reboot:

Aug 15 14:30:04 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:30:09 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:30:34 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:30:39 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:31:04 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:31:09 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:31:34 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:31:39 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:32:04 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:32:09 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:32:34 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:32:39 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:33:04 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:33:09 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:33:34 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:33:39 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:34:04 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:34:09 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating
Aug 15 14:34:34 b3 Bubba: :Hotfix[2014]: 0, Timeout: Bubba::Hotfix server terminating
Aug 15 14:34:39 b3 Bubba: :Apt[2056]: 0, Timeout: Bubba::Apt server terminating

Any help?

Eric

pcrene
Posts: 305
Joined: 17 May 2008, 15:49

Re: Problem after running update to B3 v2.3

Post by pcrene » 15 Aug 2011, 09:22

Hello

If you did in the SSH what i mentioned above, and a reboot afterwards, this will dissapear.
The update process is hanging but i dont know why.

Rene
B3 1T + B-Stor 2T, B2 1T as backup
40 users active....
Opensat4all.Com

Joric17
Posts: 13
Joined: 05 Nov 2010, 16:16

Re: Problem after running update to B3 v2.3

Post by Joric17 » 15 Aug 2011, 09:53

Hi Rene,

I did that already several times.
It resolved for me the "verifying post upgrade system integrity" loop problem.
However, the syslog timeout messages keeps coming back after every attempt to update the system.

Eric

KennethP
Posts: 5
Joined: 24 Nov 2010, 12:51
Location: Copenhagen, Denmark

Re: Problem after running update to B3 v2.3

Post by KennethP » 29 Aug 2011, 14:06

I have the same "problem" with the syslog messages, but I don't know if this is supposed to be that way after the upgrade to v2.3?

Code: Select all

Aug 29 20:00:02 b3 Bubba: :Apt[2024]: 0, Timeout: Bubba::Apt server terminating
Aug 29 20:00:25 b3 Bubba: :Hotfix[1985]: 0, Timeout: Bubba::Hotfix server terminating
Aug 29 20:00:32 b3 Bubba: :Apt[2024]: 0, Timeout: Bubba::Apt server terminating
Aug 29 20:00:55 b3 Bubba: :Hotfix[1985]: 0, Timeout: Bubba::Hotfix server terminating
Aug 29 20:01:02 b3 Bubba: :Apt[2024]: 0, Timeout: Bubba::Apt server terminating
Aug 29 20:01:25 b3 Bubba: :Hotfix[1985]: 0, Timeout: Bubba::Hotfix server terminating
Aug 29 20:01:32 b3 Bubba: :Apt[2024]: 0, Timeout: Bubba::Apt server terminating
Aug 29 20:01:55 b3 Bubba: :Hotfix[1985]: 0, Timeout: Bubba::Hotfix server terminating
Aug 29 20:02:02 b3 Bubba: :Apt[2024]: 0, Timeout: Bubba::Apt server terminating
Aug 29 20:02:25 b3 Bubba: :Hotfix[1985]: 0, Timeout: Bubba::Hotfix server terminating
Aug 29 20:02:32 b3 Bubba: :Apt[2024]: 0, Timeout: Bubba::Apt server terminating
Aug 29 20:02:55 b3 Bubba: :Hotfix[1985]: 0, Timeout: Bubba::Hotfix server terminating
Can anyone help me verifying if this is a known problem or meant to be that way? :D

Thanks!

Kenneth

johannes
Posts: 1470
Joined: 31 Dec 2006, 07:12
Location: Sweden
Contact:

Re: Problem after running update to B3 v2.3

Post by johannes » 30 Aug 2011, 04:17

Hi all,

this is a known problem occuring for some users after the 2.3 upgrade. We are right now working on a fix for this, this fix will also automatically fix the problems you have seen (and fixed with dpkg --configure...), so for those of you being concerned, we have a solution in place before we release the next update, don't worry. :)
/Johannes (Excito co-founder a long time ago, but now I'm just Johannes)

jerry0503222
Posts: 1
Joined: 06 Sep 2011, 02:33

Re: Problem after running update to B3 v2.3

Post by jerry0503222 » 06 Sep 2011, 02:34

If you did in the SSH what i mentioned above, and a reboot afterwards, this will dissapear.
The update process is hanging but i dont know why.


rl]

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